Returns are accepted only for damaged, defective, or incorrect products.

Customers must report return requests within 24–48 hours of delivery.

Products must be unopened and in original packaging.

Proof of purchase (invoice or order ID) is required for all returns.

Partially used products are not eligible for return.

Returns due to improper use or storage will not be accepted.

Replacement will be processed after inspection of the returned product.

Refunds, if applicable, will be made to the original payment method.

Shipping charges are non-refundable unless the error is from our side.

Customers may need to share photos or videos for return verification.

Return pickup availability depends on location.

Sunsine reserves the right to reject invalid return requests.

Products purchased during offers or discounts may have special return terms.

Refund processing time may take 5–10 business days after approval.

This policy may be updated without prior notice.